How it Works / IT as a Service
Maximise the utility of using the public cloud.
It may be your first time to look at using or migrate to public cloud, it’s most definitely not ours. Over the last decade, as Azure and other public cloud services have developed. No matter your use case we have a wealth of experience and know what works, what doesn’t and why.
We provide comprehensive cloud management for all your service with our Cloud Service Management.
This service provides a single point of contact for all stakeholder organisations within the service chain including internal customer support groups, third–party suppliers and Fordway’s own service offerings. The service includes service management capabilities across all Service Integration And Management (SIAM) layering models and is ITIL aligned.
We provide UK based manned 24 x 7 service desk services, in addition to standard portal-based support where required and also provide the option of end-user support.